PRIVACY POLICY – BOLSTER

Effective Date: April 15, 2026
Website: bolsteryourchild.com

1. Introduction

Bolster (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Bolster operates as a platform that connects custodial and non-custodial parents with third-party services, resources, and support systems designed to promote family stability and well-being.

2. Information We Collect

A. Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information submitted via forms (pre-enrollment, affiliate applications, inquiries)
  • Account credentials (if accounts are created)

B. Financial Information

When purchases are made:

  • Payments are processed through third-party providers (e.g., Stripe, Giftbit)
  • We do not store full payment card details

C. Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Referral URLs
  • Cookies and tracking data

3. Comments

When visitors leave comments on the site, we collect:

  • Data shown in the comments form
  • Visitor’s IP address
  • Browser user agent string (to assist with spam detection)

An anonymized string (hash) from your email address may be provided to the Gravatar service to determine if you are using it.
Gravatar Privacy Policy: https://automattic.com/privacy/

After approval, your profile picture may be publicly visible with your comment.

4. Media

If you upload images to the website:

  • You should avoid uploading images with embedded location data (EXIF GPS)
  • Visitors may download and extract location data from images

5. Cookies

We use cookies to enhance user experience.

Comment Cookies

If you leave a comment, you may opt-in to saving:

  • Name
  • Email
  • Website

These cookies last for one year.

Login Cookies

  • Temporary cookie set to check browser compatibility
  • Login cookies last 2 days
  • “Remember Me” extends login to 2 weeks
  • Screen preference cookies last 1 year
  • Logging out removes login cookies

Editor Cookies

If you edit or publish content:

  • A cookie stores the post ID
  • Expires after 1 day
  • Contains no personal data

6. Embedded Content from Other Websites

Articles or pages may include embedded content (videos, images, etc.).

Embedded content behaves as if you visited the third-party site directly.

These sites may:

  • Collect your data
  • Use cookies
  • Track interactions

7. How We Use Your Information

We use collected data to:

  • Provide services and support
  • Respond to inquiries
  • Process transactions
  • Connect users with service providers
  • Send communications (email, SMS, updates)
  • Improve platform performance
  • Maintain security

8. Payments & eCommerce

If you make a purchase:

  • Transactions are processed by third-party providers
  • We do not store payment card details
  • Payment providers maintain their own privacy policies

9. Marketing Communications (Email & SMS)

By submitting your information, you consent to receive:

  • Emails
  • Promotional messages
  • Announcements
  • SMS notifications (if opted in)

Opt-Out

  • Email: Click “unsubscribe”
  • SMS: Reply STOP

Message/data rates may apply.

10. Affiliate & Partner Data Sharing

Bolster connects users with third-party providers.

By using the platform, you agree:

  • Your information may be shared with relevant partners
  • Partners may contact you directly

Bolster is not responsible for third-party practices after referral.

11. User Accounts

If accounts are created:

  • Users are responsible for maintaining login credentials
  • Users may edit or delete personal data
  • Admins may access and manage account data

12. Who We Share Your Data With

We may share data with:

  • Service providers (CRM, analytics, email platforms)
  • Affiliate partners
  • Payment processors
  • Legal authorities (if required)

If you request a password reset:

  • Your IP address will be included in the reset email

13. How Long We Retain Your Data

  • Comments and metadata: retained indefinitely
  • User accounts: stored until deleted
  • Form submissions: retained as needed for business purposes

Users can:

  • View
  • Edit
  • Delete personal data (except usernames)

14. What Rights You Have Over Your Data

If you have an account or submitted data:

  • You may request an exported file of your data
  • You may request deletion of your data

Exceptions apply for:

  • Legal obligations
  • Security purposes

Contact: policy@bolsteryourchild.com

15. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Data may also be processed through:

  • Hosting providers
  • CRM systems
  • Analytics tools

16. Cookies & Analytics

We use tools such as:

  • Google Analytics

These tools:

  • Track user behavior
  • Improve performance

17. Data Security

We implement reasonable safeguards, but no system is 100% secure.

18. Children’s Privacy

We do not knowingly collect personal data from children under 13.

All submissions must be made by:

  • A parent
  • Legal guardian

19. Legal Compliance (CCPA & GDPR Signals)

Depending on your location, you may have rights to:

  • Access your data
  • Correct your data
  • Request deletion
  • Restrict processing

We do not sell personal data.

20. Third-Party Links

We are not responsible for third-party websites or their policies.

21. Limitation of Liability

Bolster is not responsible for:

  • Third-party services
  • Outcomes from referrals
  • External data handling

22. Updates to This Policy

We may update this policy at any time. Updates will be posted here.

23. Contact Information

Bolster
Email: policy@bolsteryourchild.com
Website: bolsteryourchild.com